The ITIL® 4 Foundation exam format:
- Has no prerequisites
- 40 questions
- Multiple-choice questions
- 65% passing score
- 60 minutes duration
- Closed book
- This certificate doesn't expire and doesn't need renewal.
The exam process:
This is what happens after you buy the exam voucher:
- After your purchase, we will contact you to confirm your information.
- Then we register you with the examination institute and send you the exam voucher. The voucher will be valid for 12 months.
- You can use the exam voucher to set the date and time of your exam with the examination institute.
- At the date and time that you've set, you will go online and take the exam. The exam is proctored online.
- You'll receive the result at the end of the exam.
- If you pass the exam, the electronic certificate will be emailed to you in a few days.
- If you fail the exam, you'll need to pay for and take the exam again.