Closed book

Complete online at your own pace (Self-paced)

  • £190.00 excl. VAT


The ITIL® 3 Foundation exam format:

  • Has no prerequisites
  • Online
  • Proctored
  • 40 questions
  • Multiple-choice questions
  • 65% passing score
  • 60 minutes duration
  • Closed book
  • This certificate doesn't expire and doesn't need renewal.

The exam process:

This is what happens after you buy the exam voucher:

  • After your purchase, we will contact you to confirm your information.
  • Then we register you with the examination institute and send you the exam voucher. The voucher will be valid for 12 months.
  • You can use the exam voucher to set the date and time of your exam with the examination institute.
  • At the date and time that you've set, you will go online and take the exam. The exam is proctored online.
  • You'll receive the result at the end of the exam.
  • If you pass the exam, the electronic certificate will be emailed to you in a few days.
  • If you fail the exam, you'll need to pay for and take the exam again.