ITIL® FOUNDATION (Including Exam)


This course teaches you IT Service Management based on ITIL, and prepares you for the ITIL Foundation exam.

Complete online at your own pace (Self-paced)

  • £499.00 excl. VAT


  • Accredited: by PeopleCert on behalf of AXELOS
  • Compatibility: ITIL 3 (latest edition)
  • Length: equal to a 3-day classroom course
  • Content: 12 hours of video, educational games, integrated flashcards, quizzes, sample exams
  • No. Lessons: 55
  • Free lessons: first 22 lessons
  • Time limit: 12 months after the purchase
  • Certification of completion: issued automatically at the end of the course
  • Official certificate: by passing the official online ITIL Foundation exam
  • PMI PDUs: 21
  • AXELOS CPDs: 15

In this course, you'll learn the foundations of IT service management based on ITIL, and will be prepared for the ITIL Foundation exam.
This course teaches you IT Service Management based on ITIL, and prepares you for the ITIL Foundation exam.

The course is equal to 3 days of classroom training. It's a set of video lessons (over 12 hours), quizzes, integrated flashcards, and sample exams; everything you need to learn the topic and get prepared for the exam. It is designed in a way that is easy to follow for a busy professional.

How to start?

  • The first 30% of the elearning course is free.
  • You can start the course right now, even without registration, and purchase it when you're sure that it's what you've been looking for.

What is ITIL Foundation certification?

The Foundation exam is the entry level certification and offers you a general awareness of the key elements, concepts and terminology used in the ITIL® service lifecycle, including the links between lifecycle stages, the processes used and their contribution to service management practices.

PM Excellence video samples


What is the target audience?

  • Those who require a basic understanding of the ITIL framework
  • Those who need understanding of how ITIL can be used to enhance IT service management within an organization
  • IT professionals or others working within an organization that has adopted and adapted ITIL and who need to be informed about, or contribute to, ongoing service improvement.